Terms & Conditions
About Us Established in 1980 to provide a fastener service to classic car restorers both amateur and professional. We aim to give highest quality products at economical prices and are proud of our personal service and fast deliveries.
Our Contact details:
Nut & Bolt Store
124 Portland Road
Phone: 01273 779864
Fax: 01273 726708
VAT Registration No. 403 2172 08
Making A Purchase - Making a purchase could not be easier. Just browse our store, and add any items that you wish to buy into the shopping cart. After you have finished your selection, click on 'Checkout' and you will be asked for a few details that we need to be able to complete the order.
We accept credit card payment. If you are shopping from outside the UK, place your order and your credit card company will convert the transaction to UK Pounds.
We accept all major credit and debit cards .
When confirmation of order is received, this is to indicate that we have received your order. It does not indicate that a contract exists between us. We will indicate acceptance of your order, and hence a contract between us, when we send you an invoice. We have included this term to protect us in the case that a mistake has been made in pricing, we have inadvertently under-priced goods, or we are no longer able to supply a particular product for some reason. In the case of a change of price, we will always contact you first to ensure that the price is acceptable.
Postage is currently charged based on the order value plus a heavy item surcharge. This will be shown at checkout.
Online prices may differ from in-store or catalogue prices.
UK Mainland Orders (Excluding Scottish highlands & islands):
Most orders we can send via Royal Mail 1st class post, with charges starting at £3.00 depending on the weight.
Orders with a value over £70 will be sent via recorded post, either Royal Mail or Courier, whichever the cheaper method.
Heavy orders (Over 1.5kg) are sent via courier.
Orders over £100 are posted free of charge.
You can expect your delivery in the U.K. within 2-3 working days by a mainline carrier or we can provide next day services. Please contact our mail order department on 01273 779864 directly if you require a next day delivery service.
Orders under 2kg can be sent via Airmail. Orders over 2kg by quotation, please contact us for more details.
Delivery Schedule We endeavour to ship orders within 48 hours of receipt. For orders placed over the weekend or bank holidays please allow extra time for delivery.
Back Orders I- If your item is not in stock, we will back order for you. You will always be contacted with the option to cancel or amend your order if you would rather not wait.
Please note that any back orders will incur a second postage charge.
Tax Charges - For orders made from the UK or the European Union, 20% VAT is added. All other orders are VAT free.
Reaching Us - If you need to reach us, please email us using the link on the store page, alternatively, you can call on 01273 779864 (International +44 01273 779864) or fax us on 01273 726708 or write to us at:
Nut & Bolt Store
124 Portland Road
a. Take and fulfill customer orders
b. Administer and enhance the site and service
c. Only disclose information to third-parties for goods delivery purposes
Returns Policy - Refunds are only valid 28 days from receipt of goods. If you have ordered an item in error then we are happy to exchange or refund for the goods, excluding postage costs for the intital delivery and the cost of returning them.